Social Media · Vancouver
Social Media Management
We plan, produce, publish and manage your social presence end to end — so your brand shows up consistently, sounds like itself, and turns followers into customers. One team covering both English and Chinese-language platforms, from Instagram and TikTok to Xiaohongshu and WeChat.
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Does this sound familiar?
- Posting is sporadic because nobody owns it — weeks of silence, then a burst of catch-up content.
- Engagement exists but never becomes enquiries, because content entertains instead of positioning.
- The Chinese-speaking half of your Vancouver audience never sees you, because you only publish in English.
What's included
- Platform strategy and account setup or cleanup
- Monthly content calendar mapped to your message pillars
- Content production: copy, graphics, short-form video
- Community management and enquiry handling
- Bilingual operation across Western and Chinese platforms
- Monthly reporting tied to business goals, not vanity metrics
How we work
- 01
Audit & strategy
We review your accounts, audience and competitors, then define positioning, pillars and a realistic cadence.
- 02
Content system
We build your calendar and produce the first month of content in your brand voice — both languages if needed.
- 03
Publish & manage
We run the accounts day to day: posting, stories, comments, DMs and community touchpoints.
- 04
Report & refine
Monthly numbers that matter — reach, saves, enquiries — and the next month planned from what worked.
Frequently Asked Questions
Which platforms do you manage?
Instagram, TikTok, Facebook and LinkedIn on the Western side, plus Xiaohongshu (RED) and WeChat for Chinese-speaking audiences. We recommend the mix based on where your customers actually discover businesses like yours — usually one or two platforms done well.
Do you create the content or do we?
We handle strategy, copywriting, design and editing. We will occasionally need raw material from you — product shots, event access, subject-matter input — and we make that as light as possible with a simple monthly capture routine.
Can you run both English and Chinese accounts?
Yes — bilingual operation is our core strength. Content is developed natively for each language and platform culture, not translated, so both audiences get content that feels made for them.
