Journal · Vancouver

Case Studies

Real campaign breakdowns: what we did, why it worked, and the numbers behind it.

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A tallboy aluminum can sweating on a bar counter under moody concert-style lighting

Teardown: Liquid Death — Selling Water Like a Rock Band

An outside teardown of Liquid Death: how a canned-water brand used heavy-metal branding and entertainment-first content to build a moat out of pure brand — and what local businesses can steal.

Level Best crew lifting and levelling cracked concrete outside a residential garage

Case Study: Level Best Concrete Lifting — Making Technical Work Impossible to Ignore

Local SEO and GEO for a concrete-lifting company: city-by-city job stories that rank, structured answers AI can cite, and a RedNote presence competitors don't have.

A green owl plush mascot posed dramatically against a bright studio background

Teardown: Duolingo's Unhinged Social Voice — and When You Should (and Shouldn't) Copy It

How Duolingo's chaotic owl became the most-copied brand voice on social — and why most imitators fail. What a Vancouver business can actually borrow.

A red coffee cup with its rim rolled back, held over a café counter

Teardown: What Roll Up the Rim Teaches About Gamified Loyalty

An outside teardown of Tim Hortons' Roll Up the Rim: how a printed rim turned coffee into a national ritual, and four lessons for local businesses on gamified loyalty.

A classic diner-style burger and fries served in a paper pirate ship tray

Teardown: How White Spot Turned Nostalgia into a Moat

An outside teardown of BC's oldest restaurant chain: how White Spot turned pirate ships, secret sauce, and 90+ years of consistency into a moat competitors can't copy.

A minimalist fashion boutique interior with soft lighting and clean displays

Teardown: How Aritzia Turned Quiet Consistency into Social Power

Aritzia rarely shouts, yet it dominates fashion TikTok. We break down the Vancouver retailer's playbook — and the lessons local businesses can steal.

A group yoga class in a bright Vancouver studio, mats lined up in rows

Teardown: Why lululemon's Community Marketing Works

An outside teardown of the Vancouver-born athleisure giant: how lululemon built evangelists before ads — and five lessons any local business can steal.

A phone photographing a beautifully plated restaurant dish, styled for a Xiaohongshu note

How Xiaohongshu (RED) Makes Vancouver Restaurants Go Viral

Xiaohongshu is the discovery engine for Chinese-speaking diners in Metro Vancouver. We break down the viral pattern — and what restaurant owners can actually do with it.